Captivated Texting 2.0

Send and receive text messages from your business landline. Your customers can conveniently reach you via text without the need for any apps!

Key Features:

• Exchange personalized messages in real-time
• Share photos and videos to enhance communication
• Manage customer contacts efficiently
• Utilize the search function for quick contact or message retrieval
• Organize customers with customizable tags
• Add internal notes to conversations for critical details
• Schedule messages ahead of time
• Accept payments through text, including credit card and ACH options
• Enable internal team communication through chat
• Collect forms and surveys from contacts via text
• Request location information from contacts
• Gather contact opt-ins using registration links and QR Codes
• Share your business contact card for quick saving by customers
• Manage appointments via integrated calendar support (e.g., Google, Microsoft)
• Access unlimited keyword responses
• Personalize routing with automations to match subject matter experts or departments
• Create workflows to streamline staff processes

Captivated Overview:

In today's tech-driven world, texting is a dominant form of communication, offering a fast and simple solution to customer interaction. Captivated, an enterprise text platform, provides a means for businesses to enhance responsiveness and elevate customer satisfaction. Efficiently manage customer conversations in real-time, replacing the need for lengthy voicemails and phone tag. By joining Captivated, your business can engage customers effectively, ultimately leading to increased revenues through customer satisfaction. Embrace the power of texting to connect with your customers seamlessly.