Send and receive text messages from your business landline. Your customers can conveniently reach you via text without the need for any apps!
Key Features:
- Exchange personalized messages in real-time
- Share photos and videos to enhance communication
- Manage customer contacts efficiently
- Utilize the search function for quick contact or message retrieval
- Organize customers with customizable tags
- Add internal notes to conversations for critical details
- Schedule messages ahead of time
- Accept payments through text, including credit card and ACH options
- Enable internal team communication through chat
- Collect forms and surveys from contacts via text
- Request location information from contacts
- Gather contact opt-ins using registration links and QR Codes
- Share your business contact card for quick saving by customers
- Manage appointments via integrated calendar support (e.g., Google, Microsoft)
- Access unlimited keyword responses
- Personalize routing with automations to match subject matter experts or departments
- Create workflows to streamline staff processes
Captivated Overview:
In today's tech-driven world, texting is a dominant form of communication, offering a fast and simple solution to customer interaction. Captivated, an enterprise text platform, provides a means for businesses to enhance responsiveness and elevate customer satisfaction. Efficiently manage customer conversations in real-time, replacing the need for lengthy voicemails and phone tag. By joining Captivated, your business can engage customers effectively, ultimately leading to increased revenues through customer satisfaction. Embrace the power of texting to connect with your customers seamlessly.
Overview
Captivated Texting is a Freeware software in the category Business developed by Captivated, LLC.
The latest version of Captivated Texting is 2.0, released on 06/01/2024. It was initially added to our database on 06/01/2024.
Captivated Texting runs on the following operating systems: iOS.
Users of Captivated Texting gave it a rating of 4 out of 5 stars.
Pros
- User-friendly interface makes it easy to use for all skill levels
- Advanced features such as scheduled messaging and auto-reply function
- Support for multiple messaging services like SMS, WhatsApp, and Facebook Messenger
- Customization options for themes and backgrounds to personalize the app
- Excellent customer support and frequent updates to address user feedback
Cons
- Limited number of supported messaging services compared to similar apps
- Some users may find the app's design to be too simplistic
- Pricing for premium features may be considered relatively high by some users
- In-app advertisements can be distracting for some users
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